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RHUYA

RHUYA provides a 60-day return or exchange policy and a one-year warranty for our products.Please contact us at <a href="mailto:support@rhuya.com">support@rhuya.com</a> in order to initiate the return &amp; exchange process.RHUYA are not responsible for any loss or damage that occurs during shipping back to our warehousePlease find more information about returns and exchange through <a href="https://www.rhuya.com/policies/refund-policy">Refund Policy</a>.

RHUYA provides a 60-day return or exchange policy and a one-year warranty for our products. Please contact us at support@rhuya.com in order to initiate the return & exchange process. RHUYA are not responsible for any loss or damage that occurs during

Returns and exchanges

My Order

Where do you ship to?

How long does shipping take?

What does pre-order mean? It says pre-order on the product page

Will I be charged duties or taxes?

Is a signature required upon delivery?

Shipping & Delivery

Are the watches waterproof?

Where are the watches made?

How do I set up my RHUYA watch?

Can i change the strap after puchase?

Product Care Info

How do I apply promo/discount codes?

What is RHUYA and what does the brand stand for?

What makes RHUYA different from other luxury watch brands?

Is RHUYA a sustainable or ethical brand?

How does RHUYA combine art and fashion?

What kind of customers wear PASCAL?

Does RHUYA collaborate with designers or artists?

Brand & Philosophy

Do you offer free shipping?

Return & Refunds

How do I find my order number?

Can I cancel or update my order?

Can I change my address?

How can I track my order?

Purchase for personal use

How do I cancel my order?

What payment methods do you accept?

How do discount codes work?

Payments

What material do you use for your watches?

Which RHUYA watch collections are best for men or women?

Are there seasonal or limited-edition collections from RHUYA?

Product & Craftsmanship

What is your shipping policy?

How does RHUYA support sustainable luxury?

Are RHUYA's manufacturing partners certified for ethical standards?

Sustainability & Ethics

Can I edit or add anything to my order?

Where can I buy RHUYA watches?

How can I verify if a RHUYA product is authentic?

What warranty is included with RHUYA products?

What should I do if my RHUYA product is damaged or needs repair?

Customer Experience & Service

Returns and exchangesUpdated 4 months ago